FAQ

Frequently Asked Questions

Quick answers about Mithila Swad and our Khajuriya snacks.

What is Khajuriya?

Khajuriya is a traditional snack from Mithila made with wheat flour, jaggery, and ghee — crisp, sweet, and full of nostalgia.

Is Khajuriya available year-round?

Yes! At Shuddh Mithas, we make sure our traditional snacks are available every day of the year — not just during festivals.

How should I store the snacks?

Store them in an airtight container at room temperature. They stay fresh for up to 30 days.

Do you use preservatives?

No. All our snacks are made fresh without artificial preservatives or additives.

Where do you ship?

We currently ship across India. Delivery times may vary by location.

What payment methods are available?

We accept all major payment methods: Credit/Debit Cards, Netbanking, UPI, and popular digital wallets. We also offer a Cash on Delivery (COD) option.

What are the delivery charges?

Prepaid Orders: Delivery is on us! It's completely FREE.
Cash on Delivery (COD): You pay ₹50 online, and the rest when your order arrives. No hidden extra charges.

How can I track my order?

Once your order ships, we'll send a tracking link to your email and WhatsApp. You can also use the "Track Orders" section on our website with your Order ID to see its live status.

How do I place an order?

It’s easy! Head over to Shuddhswad.shop, pick your favorite snacks, add them to your cart, and breeze through our secure checkout.

What is your return and damage policy?

Returns: Not happy? Request a return within 2 days of delivery. The product must be unused and in its original packaging.
Damaged Products: In the rare case of damage, contact us immediately with photos. We'll make it right.